FlipScope360 is operated by Summit 28 LLC. This policy explains how paid subscriptions, preview credits, rollover, member-only credit bundles, cancellations, and refund requests are handled.

Monthly subscriptions renew automatically unless canceled before the next billing date. You can cancel through the billing portal when it is available for your account. Cancellation stops future renewal charges, and you keep access through the end of the paid billing period.

Monthly plan credits refresh each billing cycle. Unused monthly credits may roll over only up to one additional month of your current plan allowance. For example, Studio can carry up to 25 rollover credits, Studio Pro can carry up to 60, and Business can carry up to 125. Downgrading, canceling, or losing active paid status may reduce or remove plan-based access and rollover eligibility.

Purchased credit bundles are available only to active monthly members and expire after 12 months unless the checkout page states otherwise. Bundles are meant for temporary project surges, not standalone pay-as-you-go access. Bundle credits are not redeemable for cash.

Credits are intended to be used only when FlipScope360 successfully creates an eligible AI preview or render. Failed generations should not consume credits. If a generation appears to have charged a credit without producing usable output, contact support with the account email and project details so it can be reviewed.

Because FlipScope360 provides digital planning access, AI previews, and immediately usable project tools, subscription charges and bundle purchases are generally non-refundable once access or credits have been used. Refund requests may be reviewed for duplicate charges, billing mistakes, technical failures, or other account-specific issues.

Stripe or another payment provider may process checkout, invoices, payment methods, customer portal access, cancellations, taxes, and billing emails. Any refund that is approved will usually be returned to the original payment method through the payment provider.